FREQUENTLY ASKED QUESTIONS

A. We have one plant and we are located in Ann Arbor, MI. Centrally located in the Midwest, we are a short shipping distance away from many distributors’ warehouses. Visit Us!

A. Malloy offers a digital short run solution for as few as 24 copies. Based on trouble-free customer files, our standard schedule is 5 business days but we can provide an expedited schedule for an additional fee. We do not currently offer a POD solution. Check out our complete DSR Services.

A. We currently provide limited design and production services for a reprint of a title we have the original files for. We encourage you to check with your Sales or Service Rep and if we cannot provide the services you require, we will recommend a number of design and production providers who can.

A. Our standard schedules for titles printed via traditional offset are 3 weeks for soft cover and 4 weeks for hard cover (adhesive casebound). However, depending on whether or not you will be seeing proofs and other factors, we can often shorten the standard schedule. Our standard schedule for DSR (digital short run) is five days. For either method you choose, we can expedite schedules for an additional fee.

A. There are a number of ways to get an estimate for your title from Malloy. For those who like the 24/7 advantages of conducting business online, we have myMalloy. Once you are signed up for this service (all it takes is a call to your sales or service rep), you can do your own estimates online with immediate quotations available for your titles. If your title cannot be immediately estimated online, you can still submit your specifications online and within 24 hours, you will receive your quotation. If you prefer to talk to or email a sales or service rep, they will be happy to take your specifications and get an estimate out to you. Visit our myMalloy demo page to learn more about this unique service.

A. There are usually a number of ways to lower the initial price for your book. One of the most commonly used is to look at alternative papers. We stock a wide range of papers, with multiple options in each grade; therefore, we are often successful in finding a lower priced sheet that is equivalent to your first choice. Other ways include working with your sales or service rep to optimize the trim size and page count to better utilize our equipment, choosing an alternative cover finishing method, adjusting your print quantity, or a number of other options. We encourage you to work with us to maximize the value that you receive from Malloy.

A. Malloy provides full service Fulfillment services in addition to our standard shipping services. By shipping directly from Malloy to your customers, you save precious time and money. We regularly do drop shipments as titles are completed in addition to bulk shipments to the customer or warehouse. If you do not have a distributor, warehouse, or fulfillment provider, Malloy can provide storage and fulfillment services.

A. Our customers must obtain their own ISBN’s. Once you have the ISBN, Malloy can produce the necessary bar code to use on your book. Read our ISBN and Bar Code Fact Sheet for more information.

A. Yes, we offer soft proofs for both text and cover. Soft proofs are transmitted electronically usually through a web-based portal. We don’t encourage emailing soft proofs because of the increased risk of corrupted files, especially when the files are large as in the case of a color cover. Soft proofs for color components however, should not be used for contract color because of differences in monitor output. They can be used for content and positioning checks.

A. We carry a wide range of papers including recycled sheets. As a matter of fact, all of our uncoated text stock choices are either recycled, FSC certified or SFI certified.

A. Our myMalloy online service center is your source of real time, 24/7 information about your title. You can view the status of your job at any time. The data is updated numerous times each day. For those not in the Eastern Time Zone or those that are working during non-business hours, this is an especially handy tool. Visit our myMalloy demo page to learn more about this unique service.

A. We have been tracking this situation and have been very involved with the publishers and printers that are concerned about its impact on our industry. In addition to maintaining an informational page on our website, we also have contributed to an industry website hosted by R.R. Donnelley. We are confident in telling our customers that we produce books that are 100% compliant with the requirements of the CPSIA. Visit our CPSIA information page now.

A. At Malloy we can print 4/c components – covers, text inserts, and dust jackets. We encourage you to place your color components with us. Our quality is second to none, we offer many choices of papers and materials and by doing your color components at Malloy, and we can give you the best schedule possible. If your text is all 4/c, we would recommend you go to a printer that specializes in 4/c text. Read our Covers at Malloy Fact Sheet to find more information.

A. Book printing has been our core service since our founding in 1960.