MANAGEMENT DIRECTORY

Norma Schultz

Customer Service Representative

I have experience working in a number of departments throughout my years at Malloy. My progression of jobs runs the reverse of the book making process. I worked for two years in bindery before moving into Quality Control. In QC, I inspected printed signatures when they came off press and bound books before we shipped jobs out of the plant.

After a few years in QC, I moved up front to our old Camera Department where we shot CRC and made film. From there I moved to Layout (now Prepress) and learned to strip film-flats. I made one last step before Customer Service to the Planning Department where I worked for 14 years.

In 1993, I became a CSR. I feel my varied background at Malloy helps me to serve our customers well and identify with the challenges faced by the people at Malloy who are running the printing equipment. I work with customers all across the country.