MANAGEMENT DIRECTORY

Lee Munson

Customer Service Representative

With eight years of previous printing experience, I began my career at Malloy as an Estimator in March 1981. From there I moved into Order Entry to write production orders. The work involved in both positions, combined with my previous experience, prepared me for my current position as a Customer Service Representative.

Along the way, I have had the opportunity to work on many committees and projects, from training CSR substitutes and local high-school interns, to creating CSR Standard Operating Procedures and being a volunteer for Reach Out & Read in the University of Michigan Hospitals system. From time to time I am also able to take on the challenge of "going to where the work is" (prep, press, or bindery) to help a short-staffed or overloaded area get the work done.

I really enjoy the opportunity to learn, do new things, travel to meet our customers, and help others in the process of making books. I take great comfort in being a part of this growing, family-oriented company, and having the opportunity to continue to grow with Malloy Inc.

Outside of work, I like to go antiquing, refinish furniture, attend auctions and estate sales, read, travel, and spend time with my family and friends.