MANAGEMENT DIRECTORY

Jim Mitchell

Customer Service Manager

I first became involved in the Graphic Arts industry in 1971 when a fellow co-worker from IBM and I purchased a small printing company in Ann Arbor. I had been employed at IBM for three years as a Systems Engineer and Sales Rep after graduation from the University of Michigan with a Bachelors and Masters of Science in Forestry.

I spent my early years in printing learning and growing the business as a general commercial printer. In 1980, we started a book manufacturing company as a division of the original company. I sold my interest in the companies to my business partner in 1988 and joined Malloy as a Special Projects Manager. I've worn several hats during my time at Malloy including Bindery Manager, Personnel Director, and, since 1994, Manager of Customer Service and Pricing. I take special pride in helping to guide the stewardship of Malloy's reputation for providing great customer service!